Refund & Cancellation

Satisfaction Policy

If for any reason you choose to discontinue your studies, IBE has established this cancellation and refund policy for your protection. IBE’s refund and cancellation policies conform to the requirements of the Arizona State Board for private Postsecondary Education. (R4-39-404).
Denial

If for any reason an applicant is not accepted by the institution, the applicant is entitled to a refund of all monies paid under this Agreement. [HI1] Such refund will be issued within 30 days after the determination of the denial.
Five-Day Cancellation

A student who provides written notice of cancellation within five (5) days (excluding Saturday, Sunday and federal and state holidays) of signing an enrollment agreement is entitled to a refund of all monies paid under the Agreement. No later than 30 days of receiving the notice of cancellation, IBE shall provide the 100% refund.

Enrollment cancellation may be conveyed to the Institute by email or post mail.
Email: registrar@InstituteOfBrainEducation.com
Mail: Institute of Brain Education, 340 Jordan Road, Sedona, AZ 86336
Refund after the Commencement of a program
1. Procedure for Withdrawal / Withdrawal Date
  - A student choosing to withdraw from IBE after the commencement of classes is to provide written notice to the Office of the Registrar. The notice is to indicate the expected last date of attendance and be signed and dated by the student.
  - For a student who is on an authorized Leave of Absence, the withdrawal date is the date the student was scheduled to return from the Leave of Absence and failed to do so.
  - A student will be determined to be withdrawn from the institution if the student has not attended any class for 30 consecutive class days.
  - All refunds will be issued within 30 days of the determination of the withdrawal date.
2. Tuition Charges / Refunds
  
  The tuition refund amount shall be determined as follows:

Clock hours completed*

Tuition refund amount

10% or less

90%

80%

More than 10% and less than or equal to 20%

70%

More than 20% and less than or equal to 30%

60%

More than 30% and less than or equal to 40%

50%

More than 40% and less than or equal to 50%

More than 50%

*Refunds are calculated based on the percentage of clock hours completed in the course at the time of withdrawal. The percentage is determined by dividing the total number of clock hours the student has attended by the total clock hours of the course.

3. Books and Supplies

There is no refund for equipment, books and supplies received by a student.

4. General Service Fees

All General Services fees are non-refundable after the 5-day cancellation period.

5. Refund Date

Refunds will be issued within 30 days of the date of student notification, or date of school determination (withdrawn due to absences or other criteria as specified in IBE catalog), or in the case of a student not returning from an authorized Leave of Absence, within 30 days of the date the student was scheduled to return from the Leave of Absence and did not return.